|
CASETrust Guidelines
What is CASETrust for Education?
CASETrust is an award given to businesses in Singapore that are committed towards maintaining a high level of good business and customer practice. Please visit www.case.org.sg for details and information.
What is Student Protection Scheme (SPS)?
At-Sunrice works with a CASE-endorsed insurance company to provide students with tuition fee insurance. Please visit www.case.org.sg for details and information regarding SPS.
What is your refund policy?
The application fee is refundable if your application is unsuccessful. For withdrawal and termination from school, please refer to the following:
ACP / DCCSE / DIPB / CE
More than 45 days before course commences, 75% refund of course fee
Within 45 days before course commences, 25% refund of course fee.
There is no refund after commencement of class.
Student Services
1. Is there a Student Welfare & Support Service?
2. Is there a monthly installment payment plan for course fees?
3. Besides online payment, what are the other available methods of payment?
4. How do I open a bank account in Singapore?
5. Will I need a laptop for my course work?
Academia
6. Why do I have to take Term 1 of DCCSE?
7. How important are course exams?
8. What is my study schedule?
9. What is the class size?
10. Are there any term breaks throughout my course?
11. How important is the completion of work rotations at the apprenticeship sites?
12. When will my apprenticeship site be confirmed?
13. Can I change my apprenticeship anytime during the program?
14. Can I work part-time during my course?
15. Is there a minimum attendance for classes? What happens if my attendances fall below that?
Welcome to the At-Sunrice Alumni
16. When will graduation be held?
17. Will I be guaranteed a graduate placement?
Student Services
1. Is there a Student Welfare & Support Service?
Yes. We have a dedicated department to assist with student requests.
2. Is there a monthly installment payment plan for course fees?
(i) There are no installment schemes for the 15-month DCCSE and DIPB courses
(ii) Course fees for DCCSE and DIPB courses are due two months before the start of course
(iii) Course fees for the 24-month ACP course may be made in two installments, with the first installment due two months before the start of course.
3. Besides online payment, what are the other available methods of payment?
We accept bank draft and telegraphic transfers to the following details:
Bank: United Overseas Bank Limited
Branch: South Bridge Road
Bank code: 7375
Branch Code: 343
Account No: 934-342-3442
SWIFT code: UOVBSGSG
Cheques: Local cheques are accepted for local students only
4. How do I open a bank account in Singapore?
At the bank, you will need to produce your passport, student pass and letter of recommendation from At-Sunrice.
5. Will I need a laptop for my course work?
Yes, all students are required to be equipped with personal laptops at the start of the school term.
Academia
6. Why do I have to take Term 1 of DCCSE?
All applicants are required to possess at least six months commercial kitchen experience (see Entry Requirements). Students without this experience are required to take Term 1 of DCCSE.
7. How important are course exams?
Course exams are extremely important. It is a requirement for all students to pass course exams in order to proceed to subsequent terms.
8. What is my study schedule?
As studies in At-Sunrice are fulltime, students are assigned to study schedules according to class intakes. Classes may be scheduled in the mornings or afternoons. Students are not allowed to choose as classes are assigned.
9. What is the class size?
Class size may vary but is capped at maximum 25 students.
10. Are there any term breaks throughout my course?
(i) DCCSE & DIPB Students
Yes, there are week-long term breaks every three months when students may take home leave if their apprenticeship site permits.
(ii) ACP Students
There are no term breaks throughout the duration of this course. Students may not take home leave during their one-month study in At-Sunrice. Students may take home leave during their 3-month apprenticeships if their hotel site permits.
11. How important is the completion of work rotations at the apprenticeship sites?
Study and work rotation is integral to the At-Sunrice education. If you are terminated from your apprenticeship site, you will be dismissed from At-Sunrice.
12. When will my apprenticeship site be confirmed?
At-Sunrice will inform you of your apprenticeship site within one - two months from start of course. During this window period, you are not entitled to any work allowance.
13. Can I change my apprenticeship anytime during the program?
No, At-Sunrice will arrange for apprenticeship sites. Students are not allowed to change sites as they are graded on their workplace performances.
14. Can I work part-time during my course?
International students are not allowed to work anywhere else except at internship sites assigned by the school.
15. Is there a minimum attendance for classes? What happens if my attendances fall below that?
All students are expected to report to class fully prepared and on time. The minimum attendance for each term is strictly 90%. Any absences beyond these are considered excessive and may result in reduction of your final grade, disciplinary action or withdrawal from the course.
Welcome to the At-Sunrice Alumni
16. When will graduation be held?
At-Sunrice holds its annual graduation ceremony in June.
17. Will I be guaranteed a graduate placement?
Graduate placements are not guaranteed although At-Sunrice will facilitate for students through its signature TalentMatch culinary career fair. It still remains the students’ responsibility to find their own placement.
last updated 7 April 2008
|